Job: Team Lead (MNC)

Title	Team Lead (MNC)
Categories	Customer Service
Start Date	2017-02-09
Location	Hong Kong
Job Information	Team Lead Our client, an US based fin-tech company, is urgently seeking an experienced Team Lead to assume and to supervise the overall operations of its call center. He/she must be experienced in managing a team of 30+ CS and understands the protocols involved in a call center environment. Reporting to the Director of CS APAC, he/she will continously identify areas of weakness and suggest areas of improvements. Qualifications – * Diploma holder or above * At least 5+ years of relevant supervisory experience in a call center environment * Culturally sensitive and able to work with staff from different ethnic backgrounds * Solid commands of written and spoken English and Mandarin Please submit your resume to talents@hkrecruitment.com with your expected salary and availability
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